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William K
CRYSTAL LAKE, IL | 2017 GMC Yukon XLApril 22, 2023The service dept always does a good job for us any time we need them. Thank you Dan and jimDavid R
CRYSTAL LAKE, IL | 2019 GMC 2500HD SierraApril 17, 2023Had an appointment and drop my car off at 8:30 in the morning. Didn’t receive a call until almost 3 PM stating that they never even brought my car into the shop for its appointment. My vehicle didn’t end up getting completed until the following day.Diane E
ALGONQUIN, IL | 2017 GMC AcadiaMarch 17, 2023GoodResponse from Napleton Buick GMC Crystal Lake
March 17, 2023We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!Robert R
HUNTLEY, IL | 2023 Buick Encore GXMarch 17, 2023Fast, courteous, no surprises.Response from Napleton Buick GMC Crystal Lake
March 17, 2023Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!David A
DUNDEE, IL | 2020 GMC 1500 SierraMarch 13, 2023Service was fast and efficient, reasonably-priced compared to non-dealership service providers. Waiting area was clean with good wi-fi for working professionals.Richard S
ISLAND LAKE, IL | 2018 GMC CanyonMarch 9, 2023Everything was goodResponse from Napleton Buick GMC Crystal Lake
March 9, 2023Hi, thanks for taking the time to leave a review.John S
MCHENRY, IL | 2016 Buick RegalFebruary 10, 2023I had made my appointment the previous day. I arrived on time, was greeted promptly and the service person pointed out the reason for what I had perceived as a problem/malfunction thus saving me a diagnostic fee. I was phoned about a suggested added service to be done to my vehicle and called back when the vehicle was ready. All went well and professionally which I appreciate.Response from Napleton Buick GMC Crystal Lake
February 10, 2023We're pleased to know we have been able to exceed your expectations and really help you out!Gregory P
CARY, IL | 2021 GMC AcadiaFebruary 8, 2023very pleasant and professional experience.Response from Napleton Buick GMC Crystal Lake
February 8, 2023Your satisfaction is important to us, so we want to sincerely thank you for choosing Napleton Buick GMC and we hope to see you again soon! We sincerely value your business and look forward to your next visit!Gary W
POPLAR GROVE, IL | 2023 GMC YukonJanuary 27, 2023Quick and all questions answeredResponse from Napleton Buick GMC Crystal Lake
January 27, 2023We sincerely value your business and look forward to your next visit!Chris W
LAKE IN THE HIL, IL | 2021 GMC 3500HD SierraJanuary 14, 2023Great service.Response from Napleton Buick GMC Crystal Lake
January 16, 2023Hi, thanks for taking the time to leave a review.